Survey Research Center Part of the Social Science Research Institute Penn State
:. SRC :. Educational Resources

Informational Materials

Making Survey Research Smoother - HTML | PDF (Requires the free Adobe Acrobat Reader)

An Introduction to CATI (Computer-Assisted Telephone Interviewing) (PowerPoint presentation)

An Experiment in Converting Refusals in a Large National RDD Telephone Survey of Persons with Chronic Illnesses (.pdf document)

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